Onboarding FAQs for Your First Day
What to expect during your first several weeks starting at Invo
1. Who will reach out to me for onboarding?
Ans: An Onboarding Specialist will reach out to you to help you get started on your new hire journey and introduce you to your manager.
2. What will be the first step in the onboarding process?
Ans: The completion of paperwork will be the first step in the onboarding process.
3. Will I receive Salesforce training during onboarding?
Ans: Yes, you will receive Salesforce training during onboarding, including timecard tips such as Hourly Timecard Entry and Professional Development Expense Entry.
4. How will I receive my company email address?
Ans: You should have received an email address prior to your first day. Please reach out to Invo IT support should you need assistance with your company email address.
5. How often should I check my company email address?
Ans: We expect all employees to check their company email address at least 2-3 times per week, as important information from the Human Resources Department will be sent to that address.
6. What is the UKG Portal and why is it important?
Ans: The UKG Portal is where you can update your W-4 and Direct Deposit information, check your online pay stubs, and request PTO. It is important to update this information to ensure a smooth first payroll for you.
7. How can I log into the UKG Portal?
Ans: The URL for the UKG Portal is https://e15.ultipro.com. Your username will be your first initial + last name + year of birth, and your default password will be your date of birth in MMDDYYYY format.
8. What should I do if I need help with the UKG Portal?
Ans: You can find the UKG instruction guide from your Onboarding Specialist to help you through different changes or processes that you may need to complete during your onboarding. Please be sure to review, verify and update, if necessary, any personal information including address, phone number and email address. If you need additional help getting started, contact Human Resources on UKG Portal Assist or call 866.468.6471
Get Onboard: New Hire Orientation
Join a live New Hire orientation which provides new team members with the tools and resources to help you plan for a successful start of the school year. Orientation is held virtually every Tuesday at 5:00pm EST. This is an optional event and hosted through Microsoft Live Teams link below. Please keep in mind that you might not have access to the systems immediately.
Note: Hawaii team members meet for live orientations every Tuesday at 11am.
Explore More! Sign Up for
Onboarding Thera-Chat Series
Join us for our summer Professional Development Series: Thera-Chats. Thera-Chat is a free hour-long (optional) webinar presented by members of Invo Clinical Leadership team. Thera-Chat topics vary each month and are typically held virtually on the 1st Tuesday and 3rd Thursday of each month. Please note, Thera-Chats are optional to attend but would love to have you join us for the topics most helpful to you!
July 9th Topics - 2 Sessions
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1st Session Topic:
The ABC's of School Based Practice
An overview of what to expect in the unique school-based setting in your discipline area.
Presenters: Heidi Lockett, OTR/L; Nakeia B. Ervin, OTR/L, MHA; Jessica Almond, CCC-SLP, M.S.; Karen Combs, OTR/L; and Larissa Ksar, OTR/L
1st Session Time: 2:00PM EST/11:00AM PST/8:00AM (HWT)
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2nd Session:
A Day in the Life of a School Based OT, SLP and PT
Hear first-hand from leaders of our clinician team what a "typical day" looks like for these important related services roles. Gain insightful strategies and tips for starting off the school year!
Presenters: Heidi Lockett, OTR/L; Nakeia B. Ervin, OTR/L, MHA; Jessica Almond, CCC-SLP, M.S.; and Jennifer Carrothers-Liske, PT.
2nd Session Time: 4:00PM EST/1:00PM PST/10:00AM (HWT)
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Pre-register for a Thera-Chat by filling out the form below!
Zoom Meeting ID: 842 3747 0383. -- Passcode: 154371
Please note: Thera-Chats are offered free of charge and do not include CE credit.
Check back soon as we add topics every month. We hope to see you there!